NHS Login
Ordering Repeat Prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App). You can see all your regular prescription items, and can choose which you need.
- filling out the online form
- You can also:
Fill out a paper prescription request form (available from reception). Please bring the paper form to the surgery, Monday to Friday from 8.30am to 6.30pm. - We do not take repeat prescription requests by phone.
Please request your repeat medications 7 days before they are due. We aim to send a prescription to your pharmacy within 2 working days.
Collecting your Prescription
You can usually collect your prescription from the pharmacy 3-5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP practice about your prescription:
- Please fill in our online consultation form
- Phone our reception team on 020 7627 7100 after 10am
Medication Reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription Charges
Learn more about prescription charges at nhs.uk.
About Pharmacists
As qualified healthcare professionals, pharmacists can offer advice and treatment (without the need to contact our surgery to get a prescription) for minor illnesses such as:
- Sore throat
- Earache
- Sinusitis
- Impetigo
- Shingles
- Infected insect bites
- Urinary tract infections (cystitis) for women under 65 years old
They can also advise on medicines you can buy without a prescription to help with aches and pains, coughs, colds and hayfever.
Our practice works closely with local pharmacists to support you with certain minor health conditions. It may be more appropriate to have your NHS consultation with a pharmacist instead of the GP practice. You can choose a pharmacy convenient to you and we will arrange this for you.
Many pharmacies are open late and on weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.